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Help & FAQs

Fat tire electric bikes offer all-terrain suitability, superior rider comfort, and better grip on the ground.

With Himiway’s long-range battery, you can expect up to 80 miles on pedal assist levels 1-2, and less with throttle-only.

Yes, Himiway fat tire electric bikes are specially designed for off-road and rough terrain adventures.

Himiway electric bikes have a weight capacity of 330-400 pounds.

Yes, you can choose from 5 levels of pedal assist.

It takes 6-7 hours to fully charge the battery.

No, but the seats are adjustable for added comfort.

In our Himiway Kansas City location, we offer a 2-year in-store warranty covering batteries, electronics, frames, and shifting systems.

Yes, test rides are available for a first-hand experience.

Maintenance is typically needed after 3000-5000 miles, including brake adjustments and tire replacements if necessary.

Yes, they have an IP64 water-resistant rating.

Yes, we offer a variety of accessories for customization in our shop.

Yes, financing options are available for your convenience.

Electric bikes have a factory-set speed limit of 20 mph, but they can be unlocked for a top speed of 24 mph.

While we don’t offer specific training, we provide all necessary specifications and guidance in-store.

Yes, most spare parts are readily available, and any unavailable parts can usually be obtained within a week.

The average lifespan is 5-10 years, providing long-lasting value.

Yes, Himiway electric bikes perform well in all weather conditions.

Yes, all customers receive first-time maintenance for free, and subsequent maintenance is available at $20 per visit.

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